Dreaming of a rewarding career with excellent salary prospects? A Customer Experience Specialist role at TD Bank in Poughkeepsie, NY, could be your next big step. Discover the exciting opportunities and competitive compensation this position offers!
This comprehensive guide details the Customer Experience Specialist vacancy at TD Bank in Poughkeepsie, NY, including salary expectations, qualifications, responsibilities, and benefits. Read on to learn if this is the perfect career move for you!
Customer Experience Specialist TD Bank Poughkeepsie, NY
TD Bank is a leading North American financial institution offering a wide range of banking products and services. They are committed to providing exceptional customer experiences and fostering a positive work environment.
TD Bank is currently seeking a highly motivated and skilled Customer Experience Specialist to join their team in Poughkeepsie, New York. This is a fantastic opportunity to contribute to a dynamic organization known for its commitment to customer service and employee growth.
Job Vacancy Data
- Company Name : TD Bank
- Website : https://jobs.td.com
- Position: Customer Experience Specialist
- Location: Poughkeepsie, New York
- Job Type: Full-time
- Salary: (Provide salary estimates US$63,606 – US$122,817)
- Closing Date: December 31, 2024.
Qualifications
- High school diploma or equivalent; Bachelor’s degree preferred.
- Proven experience in a customer service role, preferably in the financial industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in using computers and relevant software.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
- Knowledge of banking products and services (preferred).
- Ability to handle sensitive information with discretion and confidentiality.
- Commitment to providing exceptional customer service.
Job Details
- Resolve customer inquiries and complaints effectively and efficiently.
- Provide information on TD Bank’s products and services.
- Process transactions accurately and securely.
- Maintain accurate records and documentation.
- Identify and escalate complex issues to appropriate personnel.
- Contribute to a positive and supportive team environment.
- Adhere to all bank policies and procedures.
Required Skills
- Excellent verbal and written communication skills
- Strong problem-solving skills
- Proficiency in Microsoft Office Suite
- Customer relationship management (CRM) experience
- Active listening and empathy
Benefits and Perks
- Competitive salary and benefits package
- Paid time off and holidays
- Opportunities for professional development and growth
- Employee assistance program
- 401k plan with company match
- Health, dental, and vision insurance
- Life insurance
Application Documents
- Resume
- Cover letter
- References
- Transcripts (if applicable)
How to Apply Job
Apply for this exciting opportunity through TD Bank’s official career website, listed above.
This vacancy is free of charge. Do not pay any fees to apply.
Career Prospects at TD Bank
TD Bank is renowned for its commitment to employee growth. They offer robust training programs, mentorship opportunities, and clear pathways for promotion to higher positions. The bank invests in its employees’ development, providing them with the tools and support they need to succeed.
Beyond promotions, TD Bank prioritizes employee well-being. A comprehensive benefits package, including generous paid time off, bonuses, and a supportive work environment, ensures employees feel valued and can perform at their best.
Profile of TD Bank
TD Bank is a major player in the North American financial services industry, known for its extensive network of branches and a wide range of financial products and services tailored to individuals and businesses. They are committed to community involvement and sustainable practices.
With locations across the United States and Canada, TD Bank provides a stable and dynamic work environment. Their commitment to innovation and customer service creates a rewarding atmosphere for employees to flourish.
Launch your career with TD Bank – a company that values its employees and invests in their future. This is your chance to become part of a successful team and make a real difference.
Conclusion
The Customer Experience Specialist position at TD Bank in Poughkeepsie, NY, offers a fantastic opportunity to build a rewarding career in a supportive and growth-oriented environment. The detailed information provided in this article gives you a comprehensive overview, but always refer to the official TD Bank website for the most up-to-date details.
Remember, all job applications should be submitted through official channels. This job vacancy information is for guidance only; never pay any fees to apply for a job.